First, work out who towed it
A missing car in Perth has usually gone one of four ways, and each has a different fix.
- Towed from a CBD clearway, bus lane or no stopping zone. Main Roads WA manages these tow-away zones and takes cars to its compound at 57 John Street, Northbridge. Call Main Roads on 138 138 before you head over. The City of Perth may also issue a fine. See the Main Roads towing page for the zones map.
- Towed from private property. Shopping centres, apartment blocks and business car parks often have their own towing arrangements. The signs at the entrance should say who to contact.
- Towed after a crash. If you weren’t the one who arranged the tow, ask the police officer at the scene or check your Authority to Tow paperwork, which names the towing business and where the car went.
- Left for a long time on a road. Main Roads can remove vehicles left on its roads, store them and dispose of them if no one claims them. Contact Main Roads quickly if you think that has happened.
If none of these fit, the car may have been stolen. Report it to WA Police.
Your rights at a crash scene
The first tow truck to arrive does not get to take your car. You choose who tows it and where it goes. Since 1 July 2026, crash towing in WA can only be done by an authorised business, and the charges in Perth and Peel are capped. Quik Tow & Transport is authorised crash towing business #810. Before your car is moved, you sign an Authority to Tow that lists the costs and the destination, and you keep a copy.
If a truck turns up that you didn’t call, you can say no and phone us on 0419 857 070 instead. If you are insured, we bill your insurer directly for covered claims.
Getting your car out of a compound
Compounds keep limited hours and charge storage daily, so it pays to act fast. Take your licence and proof that the car is yours, and ask what fees are owed before you go. If the car can’t be driven, or you would rather not drive it, we can meet you at the compound and take it home, to your mechanic or to your insurer’s repairer.
Need a tow now?
Whether you are stuck at a crash scene, collecting a car from a yard or just broken down, our tow trucks work around the clock in every Perth suburb. See 24 hour towing, read about accident towing, or call 0419 857 070.